Honor and heritage, in a business that rarely shows either.
The first insurance brokerage to build a strict, organized education system and a double-layer support system that stays with you long after the policy is signed.
Why there is a crown on an insurance office.
The trident crown is not decoration. It stands for a commitment to serve people during uncertain times — the kind of honor and heritage that has largely disappeared from an industry now built on call queues and renewal notices.
Victorian Insurance Agency — trading as Insurance Services VIA — was built to be the first insurance brokerage with a strict, organized education system for consumers, and a double-layer support system that stays with you long after the sale. In practice that means two commitments: you will understand what you are buying, and you will not be alone when you have to use it.
We are a broker, not a carrier. Our loyalty is structurally to you, because we place your coverage across the companies we represent rather than defending one company's product.
Our loyalty is structural — it belongs to you, not to any one insurance company.
Built on a promise the industry forgot.
To be the first broker agency to have an education system in helping the consumer and communities of California understand insurance.
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We teach before we sell
The first brokerage to build an organized education system for California consumers. You should be able to explain your own policy — that is the standard we hold ourselves to.
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Talk to a person
Call, email, or visit any office for help with your policy.
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Three offices, one relationship
Santa Ana and Yucaipa, serving Southern California in English and Spanish. Walk in, call, or start online — it reaches the same team.
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Services under one roof
Insurance, DMV, tax & transfers
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California offices
Santa Ana & Yucaipa
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Referral reward
When you refer a client
Victor M. Hernandez
CEO & Founder
- B.S. International Business — Cal State University Dominguez Hills
- Insurance License #0I42978
- CTEC ID #A297888
- Notary Public Commission #2226498
Victor M. Hernandez
CEO & Founder
Every policy this agency places sits under a named, licensed individual — not a call centre queue. The credentials below are public record, and we publish them because you should be able to check.
- B.S. International Business — Cal State University Dominguez Hills
- Insurance License #0I42978
- CTEC ID #A297888
- Notary Public Commission #2226498
The part we cannot write ourselves.
I definitely recommend VIA Insurance service because based on my interaction with them it is the company to call when you need affordable insurance.
They helped me get into a policy for our cars and renters. They were knowledgeable, kind and always available. I highly recommend VIA Insurance.
I just bought a new car and they were very patient and extremely helpful in this process of getting my new policy. Thank you for all your help!
Reviews are published as written by our customers. Want to add yours, or read more from the community?
Read reviews on FacebookCome in, call, or start online — you get the same team.
Santa Ana and Yucaipa, serving Southern California in English and Spanish.
- No obligation
- English & Spanish
- Carriers compared for you